Question 1

What's included in a Standard Cleaning?

Accepted Answer

Our Standard Cleaning covers all the essentials to keep your home fresh and well-maintained. We clean and disinfect all bathrooms, wipe down kitchen surfaces and appliances, vacuum all floors, mop hard floors, dust furniture and surfaces, and take out the trash. It's perfect for regular upkeep of an already tidy home.

Question 2

What's the difference between Standard and Deep Cleaning?

Accepted Answer

A Standard Cleaning maintains your home on a regular basis — surfaces, floors, bathrooms, and kitchen. A Deep Cleaning goes much further. We tackle built-up grime, scrub inside appliances, clean baseboards, detail ceiling fans, and get into all the hard-to-reach areas that are skipped during routine cleanings. If it's been a while since your last professional cleaning, we recommend starting with a Deep Clean.

Question 3

Do you bring your own cleaning supplies and equipment?

Accepted Answer

Yes! We arrive fully equipped with professional-grade, eco-friendly cleaning products and all the tools we need. You don't have to provide anything. If you have a specific product preference due to allergies or sensitivities, just let us know in advance and we'll be happy to accommodate.

Question 4

Do I need to be home during the cleaning?

Accepted Answer

Not at all! Many of our clients prefer to be out while we work. As long as we have a way to access your home — a key, lockbox code, or garage code — we'll take care of everything and lock up securely when we're done.

Question 5

What areas of Jacksonville do you serve?

Accepted Answer

We serve all of Jacksonville, FL and surrounding areas including Jacksonville Beach, Neptune Beach, Atlantic Beach, Ponte Vedra, Orange Park, Fleming Island, Mandarin, Southside, Riverside, and more. Not sure if we cover your neighborhood? Give us a call at 904-844-6450 and we'll let you know!

Question 6

Are you available on weekends?

Accepted Answer

Yes! We work Monday through Saturday, 8:00 AM to 5:00 PM. We do not offer Sunday appointments at this time, but we're happy to find an early morning or Saturday slot that fits your schedule. Book online or call us at 904-844-6450.

Question 7

Do you provide vacation rental cleaning?

Accepted Answer

Yes, we offer vacation rental cleaning for Jacksonville-area hosts who need reliable turnover support. We help get the property guest-ready so it looks clean, welcoming, and well cared for before the next check-in. If you manage a short-term rental, reach out and we can talk through your scheduling needs.

Question 8

What’s included in a Move-In/Move-Out Cleaning?

Accepted Answer

Our Move-In/Move-Out Cleaning is a thorough, top-to-bottom clean designed for empty or mostly empty homes. We focus on inside cabinets and drawers, appliances, baseboards, bathrooms, kitchens, floors, dusting, and other detail areas that matter most during a transition. It’s a great option when you want the space to feel truly fresh before you unpack or hand over the keys.

Question 9

Do you offer one-time cleaning services?

Accepted Answer

Yes, we do. One-time cleaning is perfect if you need a refresh before guests arrive, after a busy season, or anytime your home needs extra attention without signing up for a recurring plan. We’ll tailor the service to your space and priorities so you get exactly what you need.

Question 10

What should I expect from a move-in or move-out cleaning?

Accepted Answer

Our move-in/move-out cleaning is a thorough top-to-bottom clean that helps make a home feel fresh for the next chapter. We focus on areas that often need extra attention, such as cabinets, appliances, bathrooms, baseboards, floors, and other high-touch surfaces. It’s a great choice whether you’re preparing to hand over the keys or getting ready to settle into a new home.

Question 11

What does a vacation rental cleaning include?

Accepted Answer

Our vacation rental cleaning is designed to help your property stay guest-ready and consistently welcoming. We clean and reset the space between stays, including bathrooms, kitchens, floors, surfaces, trash removal, and a final touch-up of the details that make a big difference. If you have special turnover instructions, we’re happy to follow them so everything feels smooth and stress-free.

Frequently asked questions